Shipping policy

Effective Date: March 16, 2026

Processing Time

Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will begin processing the next business day. You will receive a confirmation email once your order has shipped.

Delivery Timeframe

Once dispatched, orders typically arrive within 7 to 12 business days. Delivery times are estimates and may vary due to carrier delays, weather, or high-demand periods.

Free Shipping

Free shipping is available on all U.S. orders.

Order Tracking

A tracking number will be emailed to you once your order has shipped. Please allow up to 24 hours for tracking information to appear in the carrier's system.

Shipping Destinations

We currently ship within the United States. For inquiries about international shipping, please contact us at customer@getlaywell.com.

Carrier Delays

LayWell™ is not responsible for delays caused by third-party carriers or circumstances beyond our control. If your package appears lost or significantly delayed, contact us and we will work with the carrier to resolve the issue.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer. Address change requests must be submitted within 12 hours of purchase.